Company: Partsphere Ltd
Website: www.partsphere.co.ke
Address: Jogoo Road, Shell opposite City Stadium, Nairobi, Kenya
Mobile: 0703 123555
Email: info@partsphere.co.ke
1. Introduction
Partsphere Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from partsphere.co.ke. By using our website, you agree to the terms described in this policy.
2. Information We Collect
a) Information You Provide
We may collect the following details when you interact with our website:
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Personal information: name, phone number, email, and address details.
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Account information: if you register for an account.
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Payment information: processed securely by third-party payment gateways (e.g., M-Pesa, card processors).
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Communication data: inquiries sent through our contact forms, WhatsApp, or email.
b) Automatically Collected Information
When you visit our website, we automatically collect:
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Device details: IP address, browser type, and operating system.
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Usage data: pages viewed, time spent, and referring URLs.
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Cookies: small files that help improve functionality and analytics.
3. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Communicate with you regarding your purchases or inquiries.
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Improve our website and customer experience.
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Provide product updates, offers, or promotions (only if you opt in).
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Comply with legal or regulatory obligations.
4. Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
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Delivery partners to fulfill your orders.
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Payment providers to process secure transactions.
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Service providers assisting with website management or analytics.
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Legal authorities if required by law or to prevent fraud.
All partners are required to handle your information securely and confidentially.
5. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
All payments are processed through secure and verified payment gateways to ensure data safety.
6. Your Rights
Under the Kenya Data Protection Act, you have the right to:
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Access your personal data.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications.
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File a complaint with the Office of the Data Protection Commissioner (ODPC) if your data rights are violated.
You can exercise these rights by contacting us at info@partsphere.co.ke.
7. Cookies
Partsphere.co.ke uses cookies to enhance your browsing experience and website functionality.
You can manage or disable cookies through your browser settings, though this may affect certain features on the site.
8. Third-Party Links
Our website may contain links to other websites such as brand partners or payment providers.
Partsphere Ltd is not responsible for the privacy policies or practices of these third-party sites. Please review their policies before providing personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
All updates will be posted on this page to keep you informed.
10. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact:
Partsphere Ltd
Jogoo Road, Shell opposite City Stadium
Nairobi, Kenya
0703 123555 info@partsphere.co.ke www.partsphere.co.ke