Terms and Conditions

Company: Partsphere Ltd
Website: www.partsphere.co.ke
Address: Jogoo Road, Shell opposite City Stadium, Nairobi, Kenya
Mobile: 0703 123555
Email: info@partsphere.co.ke

1. Introduction

Welcome to partsphere.co.ke, an online auto parts store operated by Partsphere Ltd.
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before using our site or making any purchase. If you do not agree with these terms, you should not use this website.

2. Use of the Website

• You must be at least 18 years old or have the consent of a parent or guardian to use this website.

• You agree to use the site only for lawful purposes and in a manner that does not infringe on the rights of others.

• Unauthorized access, data scraping, or interference with website functionality is strictly prohibited.

3. Products and Descriptions

Partsphere Ltd makes every effort to ensure that all product information, images, and specifications listed on our website are accurate and up to date.
However, slight variations in color, packaging, or specifications may occur due to manufacturer updates or screen display differences.
We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Orders and Payments

• Orders placed through partsphere.co.ke are subject to acceptance and availability.

• Payment must be made in full at the time of ordering through our approved payment methods, including Lipa na M-Pesa, debit/credit cards, or bank transfer.

• All transactions are processed securely, and we do not store your payment details.

• Once an order is confirmed, you will receive a confirmation message or email with your order details.

5. Pricing and Availability

• All prices on our website are listed in Kenya Shillings (KES) and include applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• In the event of a pricing error, we may cancel your order and issue a full refund.

6. Delivery and Shipping

• We offer delivery across Kenya through trusted courier partners.

• Delivery timelines vary depending on your location and product availability.

• Partsphere Ltd is not liable for delays caused by courier services, natural events, or other circumstances beyond our control.

• Customers are responsible for providing accurate delivery information.

7. Returns and Refunds

We aim to ensure you are satisfied with your purchase.
Returns and refunds are accepted under the following conditions:

• The product is unused, in its original packaging, and returned within 3 days of delivery.

• Proof of purchase is required.

• Products damaged due to customer misuse or improper handling are not eligible for a refund.

• Refunds will be processed via the original payment method within 21 working days after inspection.

8. Warranty

Some products may come with a manufacturer’s warranty, which will be specified in the product description.
Warranty claims must follow the manufacturer’s terms and may require inspection or proof of installation by a certified technician.

9. Limitation of Liability

Partsphere Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Use or inability to use our website or products,

• Errors, delays, or interruptions in service, or

• Loss or damage arising from incorrect installation or misuse of products.

To the maximum extent permitted by law, our total liability for any claim shall not exceed the total amount paid for the product in question.

10. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Partsphere Ltd or its partners and is protected by copyright laws.
You may not copy, reproduce, or distribute any material from this site without written permission from Partsphere Ltd.

11. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy.
By using our site, you consent to the collection and use of your information as described in that policy.

12. Third-Party Links

Our website may include links to third-party websites for your convenience.
Partsphere Ltd does not control or endorse these external sites and is not responsible for their content or practices.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya.
Any disputes arising shall be subject to the exclusive jurisdiction of the Kenyan courts.

14. Contact Us

For inquiries, questions, or feedback regarding these Terms and Conditions, please contact:

Partsphere Ltd
Jogoo Road, Shell opposite City Stadium
Nairobi, Kenya
📞 0703 123555
📧 info@partsphere.co.ke
🌐 www.partsphere.co.ke